Call it Forward
Smartphone Donation Drive
That old phone sitting in your drawer could change someone's life. Donate it to someone who needs it, and help them stay connected to the people and services that matter most.
Donate a smartphoneWhy it matters
A phone isn't a luxury.
It's a lifeline.
For many Australians, a smartphone is their only way to access healthcare, apply for jobs, contact emergency services, do homework, or stay in touch with family. Without one, the simplest tasks become impossible.
Meanwhile, millions of working smartphones sit forgotten in drawers across the country. Call it Forward connects those unused devices with people who genuinely need them.
5.7M
Unused phones in Australian homes
1 in 4
Australians have experienced digital exclusion
88%
Of donated phones can be refurbished
100%
Data securely wiped before redistribution
How it works
From your drawer to someone's hands
You donate
Submit your smartphone donation through our portal. We accept any brand, any condition.
We wipe it clean
Every device undergoes certified data destruction so your personal information is completely removed.
We refurbish it
Our team inspects, repairs, and restores the phone to full working order with a fresh setup.
Someone connects
The phone is matched with someone in need through our partner organisations and community networks.
What to donate
Any phone, any brand, any age
Don't worry about whether it's good enough. If it powers on, we can almost certainly find it a new home. Even phones that don't work can be used for parts to repair others.
We gladly accept
- iPhones, Samsung Galaxy, Google Pixel, and all other brands
- Phones with cracked screens or cosmetic damage
- Older models that still power on
- Chargers, cables, and cases
- Non-working phones (used for parts)
Your data is safe
Before you donate, we recommend doing a factory reset. But even if you forget, every phone we receive undergoes a certified data destruction process that meets Australian Government standards.
We issue a data wiping certificate on request, giving you peace of mind that your personal information is completely gone.
Who it helps
A phone can change everything
Smartphones donated through Call it Forward reach people across Australia who are experiencing digital exclusion.
People fleeing domestic violence
A phone can mean safety, access to support services, and contact with loved ones during the most vulnerable time.
People experiencing homelessness
Staying connected to housing services, healthcare, and Centrelink is nearly impossible without a phone.
Young people leaving care
Aged out of the foster system with no support network and no device to find work, housing, or services.
Refugees and new arrivals
A smartphone is often the first tool needed to navigate a new country, learn English, and find community.
Seniors living alone
For isolated older Australians, a phone is a connection to family, telehealth, and emergency services.
Students without access
Many students rely on a phone as their only internet device for homework, research, and school communication.
Businesses & Schools
Got a drawer full of old company phones?
We work with businesses, schools, and organisations to collect bulk smartphone donations. We handle everything from secure pickup to certified data destruction and reporting.
- Free pickup for 10+ devices in metro areas
- Certified data destruction with documentation
- Tax-deductible donation receipts
- Impact report showing where devices went
10+
devices for free pickup
That old phone deserves
a second chance
It only takes a minute to donate a smartphone that could change someone's life. Call it forward today.